Bring back the cashiers
On Saturday, The Fixer heard from readers on the "pro" side of the Great Self-Serve Check-Out Lanes Debate. Today, we present the other side:

Readers rave about self-checkout machines
Dear Readers: In a recent column, The Fixer described watching her neighbor wrestling with the automated checkout machine at a local grocery store. That got us wondering: are these cashierless machines better than waiting in line?

Billing request leads to duplicate Comcast accounts
Dear Fixer: We wanted our Comcast bill split between Internet and cable TV.

Lockport woman's phone rebate is on hold
Dear Fixer: On Jan. 12, I upgraded my cell phone with T-Mobile. I was supposed to get a $50 rebate for doing so.

Claim puts driver on the hook for $6,900
Dear Fixer: I'm in a real fix. In August, I bought a brand-new 2007 Sportage SUV at the Midway Kia dealership in Des Plaines. A little more than four months later, I was in a major traffic accident that badly wrecked the new car.

Homicide leaves financial trouble
Dear Fixer: My fiance, Tyrone Henry, was the victim of a homicide Sept. 1. He was sleeping on my living room couch when a bullet came through the window and killed him.

Problems dog Sprint customer
Dear Fixer: Remember me? I had a problem with Sprint regarding some premium text messaging that I was billed for.

Cancellation doesn't register with credit company
Dear Fixer: On Oct. 20, my daughter reserved two rooms at the Holiday Inn in Elmhurst for Nov. 24. The hotel has a water park, and the reservation was for my grandson's 6-year-old birthday party for him and a few of his friends. I called the hotel to secure the two-room reservation with my credit card.

Incorrect Internet service bill gets a high-speed fix
Dear Fixer: For six months, I've been trying to resolve a problem. AT&T, for the last five years, had been billing me for high-speed Internet service, even though I am not receiving the service.

Crete couple in the dark on ComEd mixup
Dear Fixer: On my January bill from ComEd there was a transfer service for a home in the 3700 block of South State Street in Steger added to my account, with late fees totaling $674.23. We do not own this property, nor have we ever lived there.

Tollway mistake, fee compounded by rental company
Dear Fixer: I received a letter on March 10 from Avis car rental regarding a charge for $45.30 for an Illinois Tollway violation that allegedly occurred on Sept. 9, 2006. The toll was 30 cents, but there was a $20 fine from the Tollway and an administrative fee from Avis of $25. Basically, $45 in fees for a 30-cent toll.

Rebate has her flying by the seat of her pants
Dear Fixer: In June, JCPenney offered a promotional free airline ticket with the purchase of $125 of men's Dockers apparel. The purchase had to be made between June 3 and 9, submitted on their form and postmarked by July 9.