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Monday, July 6, 2009
Insurance hassle makes him sick
D ear Fixer: I went to Kishwaukee Hospital in December 2000 for an emergency visit. I was under my father's insurance at the time. We thought the claim was taken care of.

Monday, June 22, 2009
Alitalia takes her for a ride
Dear Fixer: Alitalia will not credit me for the miles I earned as a participant in their MilleMiglia program.

Monday, June 15, 2009
DirecTV finally clears up picture
D ear Fixer: After calling to cancel our DirecTV account on April 20, I was assured there was no balance due. Then we received a bill for $314.50.

Monday, June 8, 2009
Thanks for nothing, Thermador
Dear Fixer: My high-end double oven wasn't working. Thermador sent a technician to diagnose and fix it.


As the flailing economy continues to dominate headlines, we will be writing stories on how the crisis is affecting us here in the Fox Valley. And we’d like to know how you are coping. If you are interested in being part of this project, please fill out our short online survey by following the link below.
Survey: Facing the Crisis






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